SBC 2000 is a session border controller (SBC) that provides security, compliance, and high availability for medium-sized businesses and large branch offices. This document offers detailed information about the product's features, setup steps, configuration, and management processes.
Key Features of SBC 2000
Security and Compliance
- VoIP security (topology hiding, encryption, protection against Denial of Service (DoS) attacks)
- Full compatibility with the latest PBXs, cloud endpoint communication services, call centers, SIP endpoints, and SIP trunk providers
- Certified for Microsoft Teams Direct Routing, Zoom Phone BYOC, Webex Local Gateway & Google Voice SIP Link
Connectivity and Flexibility
- Support for all local field and analog devices: FXS ports, PRI connection, analog devices, and BRI lines
- Centralized management and configuration: Ribbon Application Management Platform (RAMP)
- Robust call routing and transfer features, Active Directory/LDAP integration
Power and Connectivity Continuity
- Local site recovery services with Microsoft SBA
- Built-in recovery feature for Microsoft Teams and other TİP/TDM/FXx clients, ensuring call continuity even in WAN failures
- Scalability: supports up to 16 T1/E1 spans, 1,000 users, and 600 concurrent calls
Management and Monitoring
1. Centralized Management
- Devices can be monitored and managed centrally via Ribbon Application Management Platform (RAMP).
- Provides automatic problem detection and remote configuration options.
2. Security and Updates
- Updated firmware and security packages can be loaded through RAMP.
- The product is self-protecting and resilient against security attacks.
3. Log and Analytics
- Call and performance analytics are provided with real-time and historical reports.
- Supports automatic alerts and alert management.
Compatibility and Certifications
| Supported Systems | Certifications |
|---|---|
| Microsoft Teams | Fully compatible with Direct Routing |
| Zoom Phone BYOC | Certified, includes local recovery function |
| Webex Local Gateway | Certified |
| Google SIP Link | Certified |
Comparison
| Service Type | Software Image SBC SWe Edge | Turnkey Ribbon Device - SBC 1000 | Turnkey Ribbon Device - SBC 2000 |
|---|---|---|---|
| Microsoft Certified | ● | ● | ● |
| Award-winning Security | ● | ● | ● |
| SIP Trunk Provider Compatibility | ● | ● | ● |
| PBX and Cloud UC Compatibility | ● | ● | ● |
| Intuitive Web Configuration Tools | ● | ● | ● |
| Advanced Call Routing Features | ● | ● | ● |
| Tones and Announcements Support | ● | ● | ● |
| Comfort Noise and Silence Suppression | ● | ● | ● |
| Network Jitter Compensation | ● | ● | ● |
| Hold Music | ● | ● | ● |
| Transcoding | ● | ● | ● |
| Purchase Model | One-time Purchase | One-time Purchase | One-time Purchase |
| Support Contract | Annual Purchase | Annual Purchase | Annual Purchase |
| Maximum Users | 5000 | 600 | 1000 |
| Maximum Concurrent Calls | 2000 | 192 | 600 |
| T1/E1 or BRI Ports (connects to old PBX) | Local gateway needed | Up to 4 T1/E1 or 12 BRI ports | Up to 16 T1/E1 – 2 x 8 T1/E1 spans |
| FXS Ports (analog phones, fax, etc.) | Local gateway needed | Up to 24 FXS ports | Up to 48 FXS ports – 2 x 24 ports |
| FXO Ports (analog lines for emergency calls, etc.) | Local gateway needed | Up to 12 FXO ports | Local gateway needed |
Summary and Next Steps
SBC 2000 is a flexible and reliable solution that meets the security, compliance, and high availability needs of communication infrastructure for medium-sized businesses.