Sintel

Fax Platform.

Sintel

Take your fax operations online. Send a fax to a single number or to 1000 numbers.

FaxMAX is a corporate fax platform that can operate with on-premise deployment within organizations and can provide services in a cloud-based multi-tenant architecture for STH operators.

It is a widely used product in many large STH operators and special public institutions, universities, and hospitals. It is a proven system that has been used for millions of pages of fax sending and receiving since its inception.

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Email-Based Fax Server

The fax server is designed with the logic of an email server. It enables document sending and receiving in an electronic environment, completely eliminating dependency on physical fax devices.

Fax sending status

FaxMAX supports single or bulk fax sending via email and informs about the success status of each number.

FaxMAX Connection and Protocols

FaxMAX manages fax transmissions via telephone numbers. It supports SIP Trunk and VOIP infrastructure. It provides T.38 real-time fax protocol compatibility with T.30 (G.711 passthrough) compliance.

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The fax sending and receiving channels supported via the FaxMAX platform are as follows:

  • Receiving faxes via email (Fax2Mail)
  • Sending faxes via email (Mail2Fax)
  • Sending faxes via a virtual printer (Print2Fax)
  • Sending faxes via VOIP (FOIP)
  • Receiving faxes via VOIP (FOIP)
  • Sending faxes via a traditional fax machine (FXO Gateway)
  • Receiving faxes via a traditional fax machine (FXS Gateway)
  • Sending and receiving faxes via mobile and web interface (UI)

Monitoring and Notification

  • Preview feature for incoming and outgoing faxes
  • Monitoring of sent and received page volumes based on account
  • Defining quotas based on accounts and real-time monitoring
  • Monitoring of trunk statuses
  • Detailed tracking of system events (events)
  • Email-based notification mechanism

Fax document

FaxMAX stores all sent and received fax files on email and web as a single PDF file.

Technical Specifications

  • In case of call interruption during fax transmission, the ability to automatically continue from the page where it left off.
  • Full support for fax sending and receiving through Email, Virtual Printer, VOIP, API, and Web/Mobile UI channels.
  • High availability with Active-Active (Active-Active) cluster architecture.
  • Fax cover page support for UI and Mail2Fax.
  • Thanks to the multi-tenant architecture, it allows STH operators to provide isolated and scalable fax services to their customers.
  • Department-based management and transfer of management rights for corporate structures.
  • Flexible role-based access control (RBAC); ability to define special roles.
  • In case of transmission failure on the other side, an automatic retry mechanism dynamically changes speed and compression parameters.
  • Configurable fax sending attempt counts.
  • Comprehensive system logging for all fax operations.
  • Responsive UI that works on mobile and large screens.
  • You can send faxes without a directory by selecting from the directory or sending to all contacts.
  • You can save frequently sent documents and send them via the document.

Sending from mobile

On mobile phones, you can take a picture from the fax sending screen to send documents.