Why MSPs Should Consider Offering Email Archiving as a Service

Despite the increasing use of messaging applications like WhatsApp or Microsoft Teams, email continues to be the number one communication tool in the business sector, and the trend is still growing. For companies, this means that emails must be backed up and stored in a more permanent and non-recoverable manner, complying with legal requirements. An email archiving solution can help meet these requirements.

Why We Offer Email Archiving as a Managed Service

For cost reasons, many small and medium-sized businesses do not have the appropriate infrastructure to provide certain IT services remotely. Instead, these services are usually obtained through service or cloud providers because the investment costs are generally lower and flexible scalability is an option. A well-known example of this is partnership and productivity packages from providers such as Microsoft (Microsoft 365) or Google (Google Workspace). A professional email archiving solution can also be obtained as a service from a service provider.

Offering email archiving as a service allows customers to benefit from additional advantages such as secure storage of emails, permanent accessibility, emptying of the email server, self-service archive access for end-users, and a fast and powerful search function (including file attachments) while fulfilling their obligations.

These advantages are always welcomed by customers, as they make sales conversations easier. However, there are also several reasons why MSPs should consider including email archiving in their portfolios initially.

With MailStore Service Provider Edition (SPE), we offer service providers a simple and practical way to provide "email archiving" on a subscription basis. Whether you host it yourself or rent an infrastructure, it plays an important role because it offers:

• High flexibility to create your own managed service
• Infrastructure under your control
• Independent pricing

In addition, there are other arguments that make MailStore SPE attractive:

• Whitelabeling - offer email archiving as a service with your own brand
• Take advantage of cross-selling opportunities to package it with other email or Microsoft 365 offers in your portfolio
• Support for all relevant email servers and clients, including productivity packages such as Microsoft 365 and Google Workspace
• Acquire potential customers actively looking for email archiving as a service
• Pre-designed marketing materials to approach your customers
• Did we mention that MailStore Service Provider Edition is GDPR certified?

MSP Success Stories with MailStore SPE

Since the launch of MailStore Service Provider Edition about nine years ago, over 1,000 MSPs from around the world have successfully added email archiving as a service to their portfolios and shared their positive experiences with us.

One of them is LMS Group from Chichester, United Kingdom, which started offering email archiving as a service proposal in 2017. However, let's listen to LMS Group's experience firsthand during our in-depth interview:

LMS Group CEO Luke Mead summarizes it very well: "A solution for email archiving that is both very easy and also very good."

In addition to LMS Group, there are of course other successful service providers who have shared their experiences in these success stories:

"We expect an increase in revenue by selling additional services. This service should be on the basket of all managed service providers." Sarita Khaneja, CEO of Cyber Space, India

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"I think it's a very simple and intuitive archiving solution. The connection via the web interface means you can access your archives from any web browser." Frédéric Bourzeix, Global SP Technical Operations Director, France

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"With the transition to smart working, new sensitivities have emerged where it is important to respond with the right solutions. MailKeep, based on MailStore SPE, is one of them." Francesco Zei, IT and Sales Director: SEIT, Italy

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We Support Our Partners

Supporting our partners is part of our DNA. Although implementing MailStore Service Provider Edition is quite simple, different customers may require different approaches and implementation solutions. To help you perfect your proposal, we provide our service providers with comprehensive pre- and post-sales support.

Another aspect of our support is the free SPE Marketing Kit provided to MSPs to help them approach their customers. It includes pre-designed brochures, handouts, announcements and email templates, all available as source files for easy customization.

In Conclusion

As you can see, our proven solution offers many advantages in providing email archiving as a service based on MailStore Service Provider Edition. Join these success stories now and become an Authorized MailStore Partner:

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If you have any other questions, please feel free to contact our sales team! If you want to learn more about setting up MailStore SPE and get additional tips, check out our free webinars every two weeks!

Source: why-msps-should-consider-offering-email-archiving-as-a-service (mailstore.com)