What are OpenText AI assistants?
AI assistants are everywhere these days—Siri, Alexa, and Google Assistant have become well-known names. In the business world, the popularity of AI assistants is increasing as follows...
AI assistants are everywhere these days—Siri, Alexa, and Google Assistant have become household names. In the business world, the popularity of AI assistants is also growing. These assistants take over routine, time-consuming tasks and relieve knowledge workers of some of their workload, allowing employees to focus more on innovative and strategic projects that can help their organization move forward.
AI assistants for business are typically integrated into software applications to help employees:
Quickly find and understand content: AI assistants use speech search to quickly explore content, eliminating the need for time-consuming manual searches and reducing the likelihood of human error. AI assistants also summarize documents, helping employees accelerate their work and make better decisions.
Improve user experiences: AI assistants provide contextual, natural language responses to IT service requests, speeding up response times, improving service quality, and freeing up valuable IT resources.
Personalize recommendations and solutions: AI assistants can analyze customer data and past behaviors to provide personalized product or service recommendations, enhancing the user experience and potentially increasing sales. They can also create personalized solutions for customer issues, improving satisfaction and loyalty.
Perform data analysis and reporting: These assistants can process and analyze large volumes of data to generate reports, identify trends, and provide insights that support decision-making and strategic planning.
Automate management tasks: Routine tasks such as managing emails, managing basic note-taking, and performing repetitive management functions can be automated by AI assistants, allowing employees to focus on more complex tasks.
Hiring and training: AI assistants can provide training materials to users and answer questions from new hires, which can help speed up the onboarding process and provide training content to employees when needed.
Develop and test software: AI assistants can provide developers with instant answers and summaries on features, tasks, tests, and user stories to streamline development workflows without compromising quality. They can also automatically generate codeless tests from manual ones to improve software quality, reduce risks, and address skill gaps.
Achieve better visibility in supply chains: AI assistants can identify supply chain risks and security vulnerabilities based on large and complex data sets. AI-enabled decision-making can also help significantly reduce response times to unforeseen disruptions.
Detect cybersecurity threats faster: AI assistants automate the threat detection process by identifying patterns in various data streams and provide real-time detection to protect organizations from known and unknown threats.
OpenText AI Assistants
AI assistants play an important role in information management strategies by helping the right people get the right information at the right time. As a leader in information management, OpenText has developed AI assistants to help organizations get the most out of their information:
OpenText Content Aviator, powered by productive AI and large language models (LLMs), enhances the value of your business content within OpenText content management platforms including OpenText™ Core Content, OpenText™ Extended ECM, and OpenText™ Documentum™. This AI content assistant brings chat-based search, content discovery, summarization, and translation to your fingertips.
OpenText™ Business Network Aviator brings the power of productive AI and large language models (LLMs) to OpenText Business Network. It helps increase efficiency and productivity by providing a chat-based, self-service, virtual advisor that gives you access to the right information when you need it, enabling you to make faster decisions. You can also use AI to securely monitor assets and shipments through a user-focused IoT platform.
OpenText™ DevOps Aviator integrates AI into your software delivery lifecycle to optimize it. DevOps Aviator empowers application developers with the latest productive AI capabilities and next-generation LLMs to enhance application delivery and uncover deep insights into your digital value stream KPIs.
OpenText™ Experience Aviator lightens the workload for marketers and customer success teams by providing a foundation of AI to generate contextual, personalized, and relevant content. Transform the customer experience with bespoke, productive AI and AI image generation to improve performance and deliver a personalized touch.
OpenText™ Cybersecurity Aviator has a threat detection approach that combines advanced, autonomous machine learning models with fast deployment, allowing new and emerging threat detection models to be deployed within hours to protect against new and evolving threats.
OpenText™ IT Operations Aviator is a secure, personalized, virtual agent that enables users to resolve common requests on their own by providing contextual, natural language responses. It also helps IT staff troubleshoot issues by suggesting relevant information and corrective steps, reducing the average resolution time.
OpenText™ Aviator Platform helps reduce costs, obtain real-time analytics, and make data-driven decisions based on strategic insights. With OpenText Aviator Database, Analytics, and Intelligence, you can maximize the value of your various data sets to safely predict business opportunities and act on them.