Case Study: Stadtwerke Kulmbach Uses MailStore Server to Archive Emails

Stadtwerke Kulmbach is a public service company serving the town of Kulmbach in the Bavarian state of Germany, employing approximately 100 people. Due to its close ties with the local community, Stadtwerke Kulmbach has to manage a large volume of email traffic archived with MailStore Server as part of a professional email management system.

24 Feb 2026 SintelSedat Akfidan 1 min read
Case Study: Stadtwerke Kulmbach Uses MailStore Server to Archive Emails

"We have been using MailStore Server since 2018 and are taking full advantage of all the functions and features it offers," says Thomas Müller, IT Director at Stadtwerke Kulmbach. "Not only does the software help us clear our email server and protect against data loss, but its speed and simplicity in legally compliant email archiving are truly impressive." The conversation with the IT director clearly shows that the MailStore product offers excellent value and is well-received by users, allowing them to quickly search for emails.

The Combination of Magazine and Mailbox Archiving

MailStore Server offers two types of archiving: daily archiving and mailbox archiving, allowing companies to pursue different goals. Daily archiving provides legally compliant archiving by archiving all incoming and outgoing emails, while the mailbox archiving approach allows for the reproduction of folder structures created by employees in their local email client within the archive. This also helps reduce the load on the email server. Stadtwerke Kulmbach uses both archiving strategies.

Automatic Deletion of Reference Documents

Julian Jansen, Legal Counsel at MailStore Software GmbH

Julian Jansen, Legal Counsel at MailStore Software GmbH

"Companies should apply the principle of data minimization and store as little personal data as possible," says Julian Jansen, Legal Counsel at MailStore. "According to the GDPR of the EU, personal data should not be stored for longer than necessary for the purpose. For example, in Germany, it is illegal to store an applicant's application documents long after the end of the hiring process."

Source: Case Study: Municipal Service Company in Germany Uses MailStore Server